Renewals – Product – Purchased – In Advanced – Cancellation (Breakdown)2021-09-14T12:45:00+01:00

Customer Services


Let’s help you opt out of renewal

We’re sorry to hear that you are thinking of not renewing your Nova Direct insurance policy and the information on this page is aimed to make the process, and your request, as simple as possible.

How do l opt out of renewal?

To cancel your auto-renewal, please select click the “Opt Out Of Renewal” button below and complete the form.

What happens and when?

There is no charge for opting out of your auto-renewing policy. Upon submitting your request you will receive an automated response to confirm receipt. Your request will be actioned within 48 working hours and you will receive confirmation by email. Please note that this is not a cancellation and/or refund request and the action it to stop your policy from automatically renewing come the renewal date.