Get in touch

Selecting the correct options below will direct your enquiry to the correct team and expedite your response.

If you enquiry relates to a claim, cancellation, change, documentation or validation then the quickest way to get answers is by visiting our Customer Services section.

Are you an existing customer?

What type of policy do you have?

What does your enquiry relate to?

Policy Number

Your Name

Email Address

Telephone Number


Our Contact Details

020 3745 8216

71-75 Shelton Street, London, WC2H 9JQ

Policy Excess Insure Ltd trading as Nova Direct are authorised and regulated by the Financial Conduct Authority and our firm registration number is 836031.  Companies House Registration number 10706852.

Policy Excess Insure Ltd is connected for the purposes of the Insurance Companies Regulations 1994 to Windward Insurance PCC – PEX Cell Ltd. who is authorised and regulated by the Guernsey Finance Services Commission.